Privacy policy
At The Turkey & The Fox, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit our website or make a purchase.
Information We Collect
When you visit our store or place an order, we may collect:
- Your name, email address, phone number, billing address, and shipping address.
- Payment information needed to complete your purchase. Payment details are processed securely by our payment providers, and we do not store your full payment card information.
- Order history, purchase details, and customer support communications.
- Information about your device, browser, IP address, and how you interact with our website through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and ship your orders.
- Provide customer service and respond to your questions.
- Send order confirmations, shipping updates, and other important account information.
- Improve our website, products, and customer experience.
- Prevent fraud and protect the security of our store.
- Comply with legal obligations.
- Send promotional emails if you have subscribed. You may unsubscribe at any time by clicking the unsubscribe link in our emails.
Shopify
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products. Shopify processes certain information on our behalf to securely operate our store, process payments, and improve its services. For more information, please review Shopify's Privacy Policy.
Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active.
- Remember your preferences.
- Analyze website traffic.
- Improve your shopping experience.
Most web browsers allow you to manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Website analytics providers
- Email marketing providers (if you subscribe)
- Pinterest for advertising measurement and conversion tracking
These companies receive only the information necessary to perform their services and are required to protect your information.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request a copy of your data.
- Opt out of certain marketing communications.
To exercise any of these rights, please contact us using the information below.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting information over the internet or storing electronic data is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email: info@theturkeyandthefox.com
Phone: +1 (907) 416-9872