Return & Refund Policy

Returns

  • You may request a return within 2 days of receiving your order.
  • To be eligible for a return, the item must be:
    1. In the same condition that you received it.
    2. Unused, unwashed, and free of odors, stains, or damage.
    3. Shipped back in its original packaging (or equivalent protective packaging).

Return Process

  1. To initiate a return, please contact us at info@theturkeyandthefox.com with your order number and reason for return.
  2. If the returned item is not in its original condition, we will deduct cleaning or repair fees from your refund.    
  3. You will be responsible for paying your own shipping costs for returning your item.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.
  • If approved, your refund will be processed to your original method of payment within 7–10 business days.
  • Original shipping charges are non-refundable.

Exchanges

  • If you would like to exchange an item, the fastest way is to return the original item and place a new order for the item you prefer.

Contact Us

If you have any questions about return and refund policy, please contact us at:
info@theturkeyandthefox.com
 907-416-9872